1- Beware of Fake Websites | "Phishing"
is the creation of fake sites on the Internet (identical copies of a real
site). It sends the user an email claiming to be a related company, such as, your
bank with a threatening or motivating message:
"Your login has expired, please login and change your password:
if you do not, the BCR is not responsible "
"You have been included in the "one million colones" contest; please, enter and activate your participation
email includes a link to "click", which takes the user to the false
way is to create identical sites with similar addresses instead of www.bancobcr.com,
as: www.bancbcr (note the lack of the "o" in Bancbcr) or www.bancodecostarica.com;
this in hopes that the user mistakenly types these addresses, accessing the
fake site in which your password is captured.
Besides the fake sites, the scammers use
other two deceiving techniques known as "Dishing"
and "Smashing" which consist of making phone calls
or sending text messages to request and convince the users to hand over
confidential information such as account number, PIN, access key, security
code and others with which they can carry out the fraud.
- The BCR electronic banking
website is www.bancobcr.com.
- When you enter the site, type
the address in the Internet browser, and verify it is well typed.
- Never click on a link
received by email.
- Never give anyone
confidential information such as account number, PIN, access key, security code, neither by
phone, text messaging, fax, in person, or by any other means; there is
no justification for someone to request this information. The BCR will NEVER
ask for this information.
How to act?
you mistakenly entered a fake site or gave your password, enter the official
site of the BCR and block the user by entering the password incorrectly more
than 3 times.
in addition to the password you gave your PIN number or other information,
immediately call the BCR and request blocking and cancelling your card since
with that information someone may register online again, even if you have
locked your account.
2- Beware of Spy Software |
Spyware is a system distributed over the Internet,
it installs in the user computer without their consent, and can read
information stored in their computers and send it via Internet to websites
controlled by unscrupulous people.
It captures information such as passwords to be sent
to someone on the Internet.
How the software can be
installed without the knowledge or consent of the customer?
The software works like a computer virus, can be
received in an email, acquired by accessing a website, or when installing
free software that apparently performs a function and actually does another.
- Do not perform banking transactions from public access computers,
such as Internet cafes, restaurants, libraries, airports, or others, if
you are unsure that they have adequate security systems.
- Install in your computer an antivirus and spyware system, and
keep it updated.
a personal Firewall or intrusion detection and prevention system. If
your computer has Windows XP operating system; it already has a basic
system that can be activated. To learn how to do it, you can review the
- Avoid downloading systems or applications of doubtful origin,
such as free software with mass mailings.
- Avoid entering unknown sites or dedicated ones to prohibited
activities (pornography, hacking, etc.).
- Do not open mail attachments received from unknown persons or
known ones that you did not expect.