Managing your BCR card wisely:
Keep adequate
managing of expenses and keep all your Credit Card purchase receipts. Thus, you could better control your
expenses and verify purchase information in your statement of
account.
Schedule your
credit card payment within your monthly expenses, so
that you can comply with due payment dates.
Pay your
credit card on due date included in your statement of account to avoid paying delay
charges.
Responsibly
use your credit card to strengthen your financial future, solely charge your credit
card with expenses you will be able to pay later.
Advice on Security:
In the event
that you lose your Credit or Debit Card, immediately inform our Customer
Service Department calling us at: (506) 2284-66-00
Does not ever
send personal financial information through electronic mail.
Reject the
electronic message or mail which requests your personal financial information.
Does not ever
provide any
personal information about bank accounts or credit, debit
cards to unknown people.
Advice on paying with your BCR cards
Keep your
purchase receipts after traveling so that you can compare them against your
statement of account.
Avoid
misplacing
and do not stop keeping an eye on your card while shopping.
Advice when using your BCR Card at ATM’s
When making
withdrawals. Discretely count
your money
and does not leave receipts with information at ATM booths.
Make sure that
you take your card after the transaction at ATM booth and wait until the screen
goes back to start. If your
card is kept by the machine, immediately contact the Bank
and follow instructions.
Avoid
distractions while making a transaction. An instant slip could be an ideal
moment to misuse your information.
Use ATMs
located in closed locations with security cameras and electronic
closure devices.
When using your BCR card abroad
Before
traveling,
get information on telephone numbers to block cards while abroad and to
urgently request replacement in the event of emergency.
Contact our
Customer Service Department at Tel. (506) 2284-6600 and provide
the following information:
destination country, date of entrance and exit of Costa Rica. Thus, we shall guarantee a proper
functioning of Cards while traveling.
Avoid losing
your purchase receipts so that at your return to the country, you could match them
with your Statement of Account.
Avoid leaving
your card unattended while shopping abroad.
Never does
write your PINs in the credit card or in any document
that you keep in your wallet.
Use your
password with difficult deduction number combinations. Avoid date of birth, address
numbers, continuous numbers, etc. And avoid sharing your PIN with
third parties.
Verify that your ATMs PINs are active.
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